Position Description

Santa Fe Habitat for Humanity

Director of Volunteer Services

The Santa Fe Habitat for Humanity Director of Volunteer Services (DVS) is responsible for overseeing all aspects of a Habitat for Humanity affiliate’s volunteer program, including recruitment, training, scheduling, and recognition of volunteers, ensuring a robust pool of individuals to support construction projects, ReStores, and other organizational initiatives, while maintaining a positive volunteer experience aligned with Habitat’s mission and values; they often work closely with construction staff, community partners, and development teams to identify and cultivate volunteer opportunities across the organization.

Key Responsibilities:

• Volunteer Recruitment:

Develop and implement strategies to attract new volunteers from diverse backgrounds through community outreach, partnerships with local organizations, and online platforms.

• Volunteer Training and Onboarding:

Design comprehensive training programs for volunteers, covering safety protocols, construction skills, Habitat mission, and expectations for different roles.

• Volunteer Scheduling and Management:

Effectively manage a volunteer database to schedule volunteers for construction sites, ReStores, special events, and administrative tasks based on their skills and availability.

• Volunteer Engagement and Retention:

Foster a positive volunteer experience through regular communication, recognition programs, and opportunities for leadership development to encourage long-term involvement.

• Volunteer Leadership Development:

Identify and cultivate volunteer leaders to support team building, mentoring, and special projects.

• Community Partnerships:

Collaborate with local businesses, schools, faith-based organizations, and community groups to mobilize volunteers for Habitat initiatives.

• Data Tracking and Reporting:

Monitor key volunteer metrics like recruitment numbers, participation rates, and volunteer satisfaction to evaluate program effectiveness and identify areas for improvement.

• Budget Management: Develop and manage the volunteer program budget, including expenses for training materials, events, and recognition activities.

• AmeriCorps National Member Program Management Responsibilities (AC):

Apply for AC grant annually; recruit and interview AC applicants; ensure that all reporting requirements of the program are completed fully and on time; oversee AC house provided by SFHFH; and help co-ordinate mandatory special AC events/projects/trainings (ex. MLK day project, Life after AC training).

• Community Services Program:

Responsible for the interview intake, processing, and tracking the court community service volunteer referrals.

• Social Media: Manage social media as related to volunteers, special events and celebrations on a regular basis to keep SFHFH relevant in social media forums;create and manage content on platforms including Facebook, Instagram, etc.; and arrange to have photos and/or videos taken of all ground breakings, home dedications, build days, special events, etc.

Required Skills and Qualifications:

• Bachelor’s degree in social work, psychology or sociology or related field or experience in a related field along with 2 years of experience in the nonprofit sector.
• Strong organizational and project management skills with the ability to manage multiple tasks and deadlines
• Excellent communication and people skills to effectively interact with diverse volunteers and community stakeholders
• Passion for Habitat’s mission and commitment to affordable housing
• Experience in volunteer recruitment, training, and retention strategies
• Proficiency in database management systems to track volunteer information
•  Ability to work independently and as part of a team
• Experience in event planning and coordination is a plus
• Spanish speaker is a plus but not required.

Note: This is a partial list of responsibilities related to this position; tasks and projects may be added to meet the needs of Habitat or as directed by the Board of Directors.

Reports to: Santa Fe Habitat Executive Director

Compensation: Commensurate with experience and abilities and reflective of salary levels in nonprofit organizations. The benefits package includes holidays and paid time off, health insurance, Simple IRA, and disability insurance.

How to apply: Send cover letter and resume to: [email protected]. Please, no phone calls.

PLEASE NOTE THIS POSITION DESCRIPTION IS DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE ASSOCIATE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. SFHFH IS AN EQUAL OPPORTUNITY EMPLOYER AND SEEKS TO EMPLOY AND ASSIGN THE BEST QUALIFIED PERSONNEL FOR ALL OUR POSITIONS IN A MANNER THAT DOES NOT UNLAWFULLY DISCRIMINATE AGAINST ANY PERSON BECAUSE OF RACE, COLOR, RELIGION, GENDER, MARITAL STATUS, AGE, NATIONAL ORIGIN, PHYSICAL OR MENTAL DISABILITY, SEXUAL ORIENTATION, VETERAN/RESERVE NATIONAL GUARD STATUS, OR ANY OTHER STATUS OR CHARACTERISTIC PROTECTED BY LAW. THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED THE COMPANY OR I MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT A CAUSE OR NOT